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Position Title: Managed IT Service Sales Representative
Position Overview: Mercury Communications is seeking a dynamic Managed IT Service Sales Representative to generate new business opportunities. This role involves visiting prospective clients at their business locations, presenting our comprehensive suite of services, and building tailored support packages to meet their specific needs. Our clients range from small, family-owned shops to large-scale enterprises, and our goal is to enhance their Point-of-Sale (POS) systems to accommodate both in-person and online transactions.
Key Responsibilities:
· Client Representation: Serve as the face of Mercury Communications, effectively communicating our value proposition to potential new clients.
· Service Promotion: Advocate for our managed IT services, which include network design/installation, cybersecurity services, network management, and printer support.
· Sales Proposals: Develop and pitch technical sales proposals tailored to client needs.
· Negotiations: Handle price negotiations and contractual terms with prospective clients.
· Service Agreements: Manage the renewal process for ongoing service agreements.
· Client Support: Provide after-sales support to ensure client satisfaction and address any issues.
· Portfolio Development: Expand our small business client base through strategic networking and marketing efforts.
· Needs Assessment: Evaluate client IT requirements and recommend appropriate equipment and service packages.
· Sales Preparation: Organize sales visits and presentations to effectively pitch our products and services.
· Communication: Maintain clear and professional communication through written and verbal reports, progress updates, and project documentation for stakeholders.
Qualifications:
· Eagerness to Learn: We seek individuals who are enthusiastic about learning and selling IT services.
· No Experience Required: While previous experience is not necessary, candidates must be open-minded, coachable, and ready to actively engage in sales activities.
· Professionalism: Demonstrate strong interpersonal and communication skills.
Compensation and Benefits:
· Salary: Starting at $30,000 per year, plus a 10% commission on sales.
· Bonus Opportunities: Additional earning potential through performance-based bonuses.
· Insurance: Health, dental, and vision insurance provided.
· Flexible Schedule: Enjoy a flexible work schedule to accommodate personal needs.
· Travel Reimbursement: Expenses covered for business travel.
· Equipment Provided: Company phone, laptop, vehicle, and gas card supplied for work purposes.
Work Location: This role is primarily on the road, with a base location in Winchester, VA.
If you are driven, ready to learn, and excited about selling cutting-edge IT services, we encourage you to apply. We look forward to speaking with you soon!
Job Type: Full-time
· Pay: From $30,000.00 per year plus 10% commission,
· Benefits: Flexible schedule, Travel reimbursement, health, dental, and vision insurance
· Compensation Package: Bonus opportunities, Commission
Work Location: Primarily on the road, based out of Winchester, VA. A company phone, laptop computer, vehicle, and gas card will be provided.
We look forward to hearing from you and discussing how you can be a part of our growing team at Mercury Communications.
Mercury Communications, LLC
Winchester, VA
$30,000 Yearly (plus commission)
Vision, Medical, Dental
Full-Time
Position Title: Cellular Solutions Sales Representative
Position Overview:
Mercury Communications, LLC is seeking a dedicated Cellular Solutions Sales Representative to identify, cultivate, and develop business relationships with customers in need of cellular amplification solutions for their businesses and facilities. The successful candidate will track prospective projects throughout the sales pipeline and maintain customer relations post-installation. This position is primarily a traveling sales role within a designated territory.
Key Responsibilities:
Business Development: Identify and engage with potential clients, demonstrating a deep understanding of their needs and presenting suitable cellular amplification solutions.
Sales Pipeline Management: Monitor and manage projects from initial contact through to installation, ensuring a smooth and effective sales process.
Customer Relationship Management: Maintain and nurture client relationships after installation to ensure ongoing satisfaction and repeat business.
Technical Expertise: Utilize knowledge of RF cellular technology, including low, medium, and high power solutions, Bi-Directional Amplifiers (BDAs), and Small Cell driven systems to inform and advise clients.
Independence and Motivation: Operate independently with a strong drive to meet and exceed sales targets.
Organizational Skills: Keep detailed records of sales activities, client interactions, and project progress.
Customer Service and Communication: Provide exceptional customer service and maintain clear, professional communication with clients.
Qualifications:
Technical Knowledge: Familiarity with RF cellular technology is required. Knowledge of low, medium, and high power cellular solutions, including BDAs and Small Cell driven systems, is highly desired.
Motivation and Independence: Highly motivated with the ability to operate independently and manage time effectively.
Organizational Skills: Strong organizational skills to manage sales activities and client relationships efficiently.
Customer Service: Excellent customer service and communication skills are paramount.
Compensation and Benefits:
Salary: Starting at $30,000 per year, plus a 10% commission on sales.
Bonus Opportunities: Additional earning potential through performance-based bonuses.
Insurance: Health, dental, and vision insurance provided.
Equipment Provided: Company phone, laptop, vehicle, gas card, and credit card supplied for work purposes.
Stipend: Additional stipend provided.
Work Location: This role is primarily on the road within a designated territory, with a base location in Winchester, VA.
If you are driven, technically adept, and excited about selling cutting-edge cellular solutions, we encourage you to apply. We look forward to speaking with you soon!
Job Type: Full-time
Work Location: Primarily on the road within a designated territory, based out of Winchester, VA. A company phone, laptop computer, vehicle, gas card, credit card, and stipend will be provided.
We look forward to hearing from you and discussing how you can be a part of our growing team at Mercury Communications, LLC.
Company Summary: Mercury Communications, LLC is a young, growing, innovative Electronics Communications Solutions Provider specializing in In-Building Cellular Solutions for Residential, Commercial, and Government Customers. Mercury Communications, LLC also provides Managed Information Technology Services to Small Business Customers.
Position Summary:
As the Distributed Antenna Systems (DAS) Technician, you will be responsible for reviewing DAS/In-Building RF designs, iBwave files and blueprints, and defining the network architecture. You will lead a crew of Installers and manage the installation, troubleshooting, and commissioning of in-building DAS systems for Public Safety and Cellular projects, ensuring work is performed in accordance with the highest quality standards. position details/responsibilities…
Definitions
Pulling: pulling is defined as routing cable through conduit, above ceilings, through & inside of walls, and between & through floors as per project specifications.
Cable Installation (CI): cable installation is the building of pathway, pulling, placement, terminating, testing, and labeling of various cables that include, but are not limited to: Twisted Pair, Coax, Category 5, Category 6.
Rack & Stack (R&S): rack and stack is the staging, unboxing, mounting/installation, connecting, and powering up to bring electronic components and/or devices online and into functional production through working with technical personnel.
The ideal candidate must possess the following:
Job Responsibilities:
Job Requirements:
Job Types: Full-time, Part-time
Salary: $16.00 to $30.00 /hour
Job Types: Full-time, Part-time
Pay: $16.00 – $30.00 per hour
Benefits:
Schedule:
Education:
License/Certification:
Office Locations:
Winchester, Virginia
Norfolk, Virginia
We are looking for an energetic individual that can provide technical support for our company, employees, and customers including devices, basic networking, applications, and communication systems. The help desk technician would also assist with the deployment of software and hardware for a variety of systems.
Essential Duties & Responsibilities
• Provide first level technical support for our customers and employees
• Respond to IT support help desk telephone calls, email and technical requests
• Troubleshoot software, hardware, mobile devices, and printers
• Able to work independently and remotely
• Update internal department documents and procedures
• Assist with updating and maintaining help desk ticketing system
• Troubleshoot workstations in Windows 10 environment
• Monitoring remote networks and workstations
• Build / fix PC’s and Macs
• Install PC’s
• Driver/bios updates
• Reload Windows / backup –with focus on imaging
• Malware removal
• Driver updates
• PC software installs
• TCP/IP – Networking level I proficient
• Office365/Exchange experience
• Drive/Data recovery
• Mobile device support
Position Requirements:
• Excellent verbal and written communication skills
• Customer-oriented and even-tempered
• Advanced experience troubleshooting Microsoft Outlook is a plus
• Able to travel to customer’s office when needed (per diem provided)
• Good understanding of computer systems, networks and mobile devices
• Knowledgeable in installing virtual computers
• Experience with Datto/Kaseya Platforms
• Experience with Data Recovery Platforms
• Exchange, O365, Google Platforms
Desired Skills & Experience:
Minimum 2-year technical experience, Helpdesk/Network Technician Experience, Basic knowledge of Apple products
Physical Demands: Work in office team environment with others, Able to work independently
Experience: Technical Support 2 year, Help Desk 1 year
Location: Winchester, Virginia
Requirements: United States work authorization, Clean driving record, Clean background check
Experience: Troubleshooting 1 year; Helpdesk 1 year
Education: Associate preferred
Pay: $18.00 to $22.00 Benefits: Health/Dental/Vision insurance, Paid time off
Job Type: Full-time, Hybrid Remote, Occasional compensated on-call status, Occasional overtime
