Company Summary: Mercury Communications, LLC is a young, growing, innovative Electronics Communications Solutions Provider specializing in In-Building Cellular Solutions for Residential, Commercial, and Government Customers. Mercury Communications, LLC also provides Managed Information Technology Services to Small Business Customers.

Position Summary:

As the Distributed Antenna Systems (DAS) Technician, you will be responsible for reviewing DAS/In-Building RF designs, iBwave files and blueprints, and defining the network architecture. You will lead a crew of Installers and manage the installation, troubleshooting, and commissioning of in-building DAS systems for Public Safety and Cellular projects, ensuring work is performed in accordance with the highest quality standards. position details/responsibilities…

• Read and interpret design drawings, blueprints, and installation guides.

• Install and secures cables, mount hardware as described in drawings and notes.

• Place, cut, prepare, terminate and secure copper coaxial and optical fiber to their respective connectors, affix splitters based on designs.

• Terminate, test, and troubleshoot cables and antennas.

• Update customer prints, documentation, and facilitate document storage.

• Accurately report status, material usage, and expenses.

• Contribute to creating a professional and safe work environment. here’s what we’re looking for…

• At least 3-5+ years of related work experience with in-building DAS systems for Public Safety and Cellular solutions.

• Knowledge of OUC (office of unified communications) requirements and standards of installation (DC metro specific requirement).

• Installation experience with at least one of the following OEM systems: JMA Wireless, Westell, Commscope (Andrew), Corning (MobileAccess), ADRF, GST, or Solid in-building.

• Competency / hands-on experience in utilizing Antrisu for signal propagation and troubleshooting.

• Familiarity with wireless technologies CDMA, EVDO, GSM, CDMA, UMTS, W-CDMA, 5G, and LTE.

• Knowledge of passive repeater-based equipment is preferred, General Radiotelephone Operator License (GROL) is a plus.

• Proficient in the Microsoft Office Suite (Project, Visio, Word, Excel, and Outlook).

• Ability to travel as needed; must possess a valid driver’s license. Demonstrate and uphold all of Mercury Communications core values, which include integrity, accountability, teamwork, innovation and growth.

Definitions

Pulling: pulling is defined as routing cable through conduit, above ceilings, through & inside of walls, and between & through floors as per project specifications.

Cable Installation (CI): cable installation is the building of pathway, pulling, placement, terminating, testing, and labeling of various cables that include, but are not limited to: Twisted Pair, Coax, Category 5, Category 6.

Rack & Stack (R&S): rack and stack is the staging, unboxing, mounting/installation, connecting, and powering up to bring electronic components and/or devices online and into functional production through working with technical personnel.

The ideal candidate must possess the following:

• Positive-motivated attitude
• Ability to learn new cellular, internetworked, smart
• Ability to travel.
• Candidate MUST have (CI) skills and experience as per definitions above.
• IDF/MDF, rack installation experience a plus.
• Individuals who will pay attention to detail and work efficiently under minimal supervision.
• MUST be able to lead and supervise a team.
• MUST pass drug and background checks.

Job Responsibilities:

• Passive DAS System Design and Integration
• CI (Cable Installation) of structured cabling infrastructure in residential and commercial environments.
• Route cable through conduit, above ceilings, and between floors as per project specifications.
• Complete projects within budget, on time, and in a safe manner.
• Pulling, terminating, and testing of fiber optic, coax, and datacom cables
• Dressing/labeling of cables
• Attend multiple company hosted, manufacturer training on various devices/techniques.
• Willingness to obtain additional certifications (company sponsored).
• Installation of cabling support structures (cable tray, J-hooks, ladder rack, etc.)
• Maintain the company’s high standard of quality and professionalism with regards to workmanship, customer relations, team members, behavior and appearance.
• R&S (Rack and Stack) of network equipment and/or devices in a commercial environment.
• Perform other related duties as assigned
• Hourly wage ranging from $16.00-$30.00/hr dependent on skills and experience.
• Weekly pay – direct deposit if accepted part/full-time * Travel costs paid by company — Lodging/travel/per-diem
• Company vehicle available
• Opportunity for advancement/Supervision roles and higher
• Bonuses are available

Job Requirements:

• 5+ years of RF and/or low voltage installation experience in commercial cabling.
• Knowledge of Cellular Booster and Passive Distributed Antenna Systems.
• Possess cabling hand tools (tool pouch, snips, screwdrivers, punch-down tool, crimper, etc.)
• Familiarity with BICSI, EIA, TIA or NEC Standards.
• Ability to pass a pre-employment drug screen, background check and to provide two professional references.
• Reliable transportation and valid driver license.

Job Types: Full-time, Part-time

Salary: $16.00 to $30.00 /hour

Job Types: Full-time, Part-time

Pay: $16.00 – $30.00 per hour

Benefits:

• Dental Insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver’s License (Required)

Office Locations:

Winchester, Virginia

Norfolk, Virginia

Qualifications

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)
• Work authorization (Preferred)

Benefits

• Dental Insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Full Job Description

General Purpose

We are looking for an energetic individual that can provide technical support for our company, employees, and customers including devices, basic networking, applications, and communication systems. The help desk technician would also assist with the deployment of software and hardware for a variety of systems.

Essential Duties & Responsibilities

• Provide first level technical support for our customers and employees
• Respond to IT support help desk telephone calls, email and technical requests
• Troubleshoot software, hardware, mobile devices, and printers
• Able to work independently and remotely
• Update internal department documents and procedures
• Assist with updating and maintaining help desk ticketing system
• Troubleshoot workstations in Windows 10 environment
• Monitoring remote networks and workstations
• Build / fix PC’s and Macs
• Install PC’s
• Driver/bios updates
• Reload Windows / backup –with focus on imaging
• Malware removal
• Driver updates
• PC software installs
• TCP/IP – Networking level I proficient
• Office365/Exchange experience
• Drive/Data recovery
• Mobile device support

Position Requirements

• Excellent verbal and written communication skills
• Customer-oriented and even-tempered
• Advanced experience troubleshooting Microsoft Outlook is a plus
• Able to travel to customer’s office when needed (per diem provided)
• Good understanding of computer systems, networks and mobile devices
• Knowledgeable in installing virtual computers
• Experience with NinjaRMM Platform
• Experience with Infrascale Data Recovery Platform
• Exchange, O365, Google Platforms

Desired Skills & Experience

• Minimum 1-year technical experience
• Flexible, self-starter that wants to learn
• Cisco Certified Networking Associate preferred
• MCSA preferred
• Basic knowledge of Apple products

Physical Demands

• Work in office team environment with others
• Able to work independently

Experience:

• Technical Support: 1 year
• Help Desk: 1 year
• Clean driving record
• Must pass regular drug tests
• Background check mandatory

Locations:

• Winchester, Virginia
• Norfolk, Virginia

Required work authorization:

• United States

Job Type: Full-time

Experience:

• Troubleshooting: 1 year

Education:

• Associate

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Winchester, VA 22601: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

Hiring Insights

Hiring 2 candidates for this role

Job Description

At Mercury Communications, LLC, we pride ourselves on continuous evolution while delivering impactful Electronic Communications Solutions. The driving force behind our core business is the presence of skilled and dedicated project managers. We’re searching for a highly-skilled project manager to contribute to Mercury Communication’s growth and help us maintain our position as an industry leader as a premier Technology Integrator. The ideal candidate will have proven production experience as well as strong work plan development and progress oversight skills. He/She will be expected to prepare and present progress updates to the Executive Team on a regular basis, ensuring the excellent we seek is being delivered.  

Objectives of this Role

• Build and develop the In-Building Cellular and Low Voltage team to ensure maximum performance, providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
• To coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments
• Review Project Build of Materials, negotiate prices with vendors, and coordinate delivery and storage.
• Ensure equipment and project timeline is reviewed with In-Building Cellular and Low Voltage Teams.
• Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements
• Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes

Daily and Monthly Responsibilities

• Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within, and across, multiple projects
• Structure and manage integrated, multi-track project performance databases for Government and Commercial projects, with an eye on overall progress
• Assign and schedule integration team based on project, skillset, and timeline.
• Coordinate team deployment and travel with Office Manager to ensure team is well prepared for project kickoff
• Coordinate with RF Systems Supervisor in regards to team inventory, tools, and test equipment.
• Develop and maintain relationships with outside resources—including customers, third-party vendors, and researchers
• Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs
• Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans

Skills and Qualifications

• 2+ years project management experience
• Hands-on experience with RF/Cellular technologies and project milestones for maximum usability
• Proven success working with all levels of management
• Familiar with Microsoft Project or other Project Management Software
• Can create and review Gantt Charts
• Must be able to obtain Government Clearance
• Clean driving record
• Must be able to pass regular drug tests
• Must be able to travel within the United States (25%)
• Strong written and verbal communication skills
• Strong presentation skills

Preferred Qualifications

• Professional certification—including CAPM/PMP/PRINCE II
• Previous success in producing deliverable software platforms
• Strong attention to deadlines and budgetary guidelines
• Experience developing in-house platforms for internal processes
• Experience coaching and educating project teams to strengthen team members’ capabilities and skill sets.