Managed IT Services in Charles Town, West Virginia
Whether you’re running a small service business or a large industrial operation, keeping your business systems running smoothly is crucial. Even with in-house IT experts, there will always be gaps in coverage or knowledge of the various systems you need to stay operational.
Our Managed Services in Charles Town, West Virginia
Reliable, high performing technology keeps businesses on track. It’s the driving force behind employee productivity and enables efficient business processes that help you grow your company. However, managing IT across your organization is tough. It also requires substantial time and effort.
Let Mercury Communications take charge of your workplace technology. We offer professional managed IT services in Northern Virginia and the Shenandoah Valley.
Our experienced team can help you optimize IT systems to make your business more productive, efficient and effective. When working with Mercury Communications, you gain a tech partner who not only understands your business, but a partner who is motivated to keep everything running smoothly. We leverage our robust portfolio of services and technologies to solve your IT problems before they become problems.
Let Mercury take care of your IT management so you can focus your attention on growing your business.
Our Services Include:
- 24x7 Helpdesk Support
- Office365 Management
- Managed Print Services
- Network Design and Deployment
- HIPAA Compliant Solutions
- Physical and Network Security
- Wiring/Cabling for the Entire Facility
- Workstation, Server, and Virtual Machine Remote Monitoring and Management
- Professional Email Setup, Hosting, and Migration
- VoIP Telephone Installation and Support
- Virtual Private Network (VPN) Services
- Co-Location Services
- Data Backup and Recovery
Medical Offices & Clinics
Mercury Communications, LLC specializes in taking small clinics and medical practices to the next level of professionalism.
Small health organizations have many of the same security and compliance requirements as
larger ones – but with fewer resources. Mercury helps our clients maximize their IT
effectiveness with reasonable budgets and top-notch solutions. We know that upgrading
means data clean-up, back-up, extra security and more; and the Mercury team is with you
every step of the way.
Primary Services Include:
- Commercial in-building cellular solutions design and installation
- Email migration to the cloud
- HIPAA compliant network administration
- VoIP telephone installation and support
- Waiting room A/V design
- Remote monitoring and management
- Wiring/cabling for the entire facility
Small health organizations have many of the same security and compliance requirements as
larger ones – but with fewer resources. Mercury helps our clients maximize their IT
effectiveness with reasonable budgets and top-notch solutions. We know that upgrading
means data clean-up, back-up, extra security and more; and the Mercury team is with you
every step of the way.
K-12 Schools & Universities
We have experience working with K-12 Schools and Universities that need affordable and secure IT while being HIPAA and PCI DSS 3.1 Compliant. In today’s education environment, institutions seek flexible, adaptable and secure IT that allows them to have the necessary working infrastructure aligned with their budget.
Technology has revolutionized education, not only for students, but also for teachers. From allowing children to learn at their own pace and remotely, to helping educators come up with creative lesson plans that keep students engaged, the implementation of technology has been crucial in keeping classrooms innovative and modern.
As schools become increasingly reliant on online solutions, it becomes more important to ensure technology operates as expected, when expected. For that, you need a reliable IT partner that understands the challenges of school network infrastructure. Whether it’s an erratic Wi-Fi connection, endpoint connection issues, or network outages, backup and recovery solutions, ransomware protection, end-to-end encryption or you’re using outdated hardware, the professionals at Mercury can help.
We specialize in delivering proactive network solutions for schools, universities, and a variety of other clientele. From securing your network and educational devices to direct onsite IT support, our mission is to give you peace of mind knowing that our team is working behind the scenes for you.
Industrial Facilities
We have experience working with Industrial Facilities looking for the next level of IT support. Safety, flexibility and IT infrastructure that works in accordance with the complexity of your industrial facility is paramount to eliminating downtimes and having a well oiled IT system.
American Industrial Facilities are facing fierce global competition from the ever-changing global emerging markets. The competition and the complexity has increased considerably across the industrial manufacturing space, whether its integrated supply chains, optimizing logistics, or monitoring processes for regulatory or safety compliance. This increases the time required for each task, which ultimately requires more human and financial capital investment.
To meet these challenges domestic manufacturers must continue to adapt, innovate, and evolve. These innovations to the manufacturing process include a fully integrated army of computer systems, IOT devices, and highly specialized machinery, all providing a continuous feedback of analytics.
Whether the analytics is quality control, production flow, inventory, packaging, facility management, safety and security, and many other vital functions, the manufacturing industry is heavily invested in fully digitized systems.
To help meet the demands of the changing landscape, outsourcing your IT needs to a team that is solely dedicated to keeping operations running efficiently and securely is a necessity.
From server updates, in-office and remote helpdesk, network expansion, and intrusion testing, Mercury Communications, LLC can augment your IT Department to keep productivity up and IT cost down.
Law Firms and Tax Offices
We have experience working with Law Firms and Tax Offices that need their IT infrastructure working 24/7 every time anyone in the office needs access to email, documents, a safe and compliant cloud environment and more.
The reliability of your IT systems has a direct impact on the trust your clients will have in your business, whether it is to manage their legal matters or their business finances.
A managed service provider (MSP) provides network, infrastructure, application, and security services to clients through consistent support and active management on their premises, in their MSP’s data center (hosting), or in a third-party data center. MSPs may provide their own native services in addition to those of other suppliers. Pure-play MSPs concentrate on a single vendor or technology, often their own core products. Many MSPs incorporate services from non-traditional vendors.
Healthcare, Medical, and Recovery Centers
Mercury Communications, LLC specializes in taking small clinics, medical practices, and Substance Abuse Recovery Centers to the next level of professionalism.
Small health organizations have many of the same security and compliance requirements as larger ones – but with fewer resources. Mercury helps our clients maximize their IT effectiveness with reasonable budgets and top-notch solutions. We know that upgrading means data clean-up, back-up, extra security and more; and the Mercury team is with you every step of the way.
Primary Services Include:
- HIPAA Compliant Network Administration
- Workstation Remote Monitoring and Management
- Anti-Virus and Intrusion Protection
- Data Backup and Recovery
- Email Migration to the Cloud or Exchange Server
- VoIP Telephone Installation and Support
- Wiring/cabling for the entire facility
Nowadays, more and more healthcare facilities are realizing that overall patient care doesn’t just involve medical attention. It also deals with making sure your patient’s data is secure.
One way to do this is by working with the right managed service provider (MSP) to ensure that transactions go smoothly and patient data is always protected.
When you work with a provider that is able to provide you with assistance whenever and whenever you need it, you are guaranteed:
- Fast response times
- Proactive security
- Staffing services
- Business Continuity
Contact us for an assessment and more information:
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