Stop Guessing What Printing Costs You
Managed print services Virginia businesses can actually budget for: one predictable price per page, all supplies included, lifetime warranty, and next-day repair. Mercury Communications brings enterprise-grade managed print services Virginia companies can rely on.
Managed Print Services Virginia: Most Businesses Don't Know What They Spend on Printing
And that's exactly how unmanaged print costs stay hidden — until they add up to something that can't be ignored.
The initial cost of a printer is only 5–10% of what you'll actually spend on it over its lifetime. The rest — toner, drums, maintenance kits, emergency repair calls, staff time troubleshooting paper jams — flows to multiple vendors across multiple invoices, making the true cost nearly impossible to track. Most businesses are significantly overspending on printing without any visibility into where the money is going or how to control it.
Managed Print Services from Mercury Communications changes that equation entirely. One partner. One cost per page. Everything else handled.
The Cost-Per-Page Model — Simple by Design
You buy or lease your Xerox hardware through Mercury. Then you pay one flat rate per page printed. That's it.
One Number Replaces All of This
In a traditional unmanaged print environment, your costs are scattered across four or five vendors and ten different budget lines. A maintenance kit here, an emergency repair call there, toner that runs out at the worst possible moment.
With Mercury's cost-per-page model, every one of those line items disappears into a single, predictable per-page rate. Black-and-white pages have one rate. Color pages have one rate. You only pay for what you actually print — nothing more.
And because Mercury includes all supplies, warranty, and repair in that rate, there is no such thing as a surprise print-related invoice again.
Everything Your Print Environment Needs. Zero Surprises.
Every Mercury Managed Print agreement covers the full lifecycle of your print infrastructure — hardware through daily consumables through long-term support.
Xerox Hardware — Buy or Lease
Choose to purchase or lease your Xerox multifunction devices. Mercury helps right-size your fleet based on actual usage patterns — not guesswork. VersaLink and AltaLink platforms available for commercial environments.
All Supplies Included
Toner, ink, drums, and maintenance kits are all included in your cost-per-page rate. Toner is automatically monitored and shipped to your door before you run out — your staff never needs to track supply levels again.
Lifetime Warranty
Your Xerox hardware is covered for the life of the managed print agreement. No expiring warranties. No coverage gaps. If something fails, Mercury handles it — parts and labor included.
Next-Day On-Site Repair
When a device needs hands-on repair, a certified Xerox-trained technician is dispatched to your location the next business day. Downtime is minimized. Your staff never has to ship a device or wait for a parts order.
Fleet Monitoring & Reporting
Every device in your fleet is monitored in real time. Usage reports by device, department, or user help you understand where print costs are concentrated and where policies can be tightened to reduce waste.
Single Invoice. Single Contact.
One monthly invoice covers everything — hardware, supplies, service, and support. One Mercury account manager is your point of contact for any print-related question. No more juggling multiple vendor relationships.
Buy or Lease — Mercury Works Either Way
The Mercury managed print services Virginia cost-per-page model works with purchased or leased Xerox hardware. The choice depends on your capital budget preferences and how frequently you want to refresh equipment.
Mercury is a Xerox | Lexmark Global Accelerator Network Partner
Not every company that sells printers is a certified Managed Print Services partner. Mercury Communications holds the Advanced Managed Print Services designation within the Xerox | Lexmark Global Accelerator Network — a credential that requires demonstrated expertise in MPS assessment, implementation, and ongoing management.
When you work with Mercury on managed print, you are backed by Xerox — the #1-ranked MPS provider in four independent analyst evaluations — delivered with the local service accountability of a Virginia-based partner who answers the phone.
Managed Print and Managed IT — Under One Roof
Most businesses use a separate print vendor and a separate IT provider. That creates two contracts, two invoices, two points of contact — and finger-pointing when something goes wrong. Mercury combines managed print services Virginia clients trust with full Managed IT under one roof.
- Separate print vendor and IT provider — no coordination
- Print vendor targets your IT clients; IT provider ignores print tickets
- Multiple invoices, multiple contacts, multiple contracts to manage
- Network connectivity issues blamed on print vendor; print issues blamed on IT
- No unified visibility into technology spend across both areas
- Reactive support — problems addressed after they become disruptions
- Managed Print + Managed IT delivered by one partner, one team
- 24/7 NOC monitors your entire technology environment — network and printers
- One monthly invoice covering print and IT managed services
- No finger-pointing — Mercury owns the full technology stack
- Unified reporting on technology spend, usage, and performance
- Proactive management — issues identified and resolved before you notice them
Virginia Businesses That Rely on Mercury for Managed Print
From high-compliance environments to high-volume commercial operations, Mercury's managed print services Virginia program is built to fit how your business actually works.
From Assessment to Fully Managed in Five Steps
Mercury's managed print services Virginia onboarding handles the full transition — there is no complex migration or disruption to your operations.
Print Assessment
Mercury audits your current fleet, usage patterns, and actual costs across all devices and departments.
Fleet Design
We right-size your device count and placement, eliminating redundant or underperforming hardware.
Hardware & Setup
Xerox devices are delivered, installed, networked, and configured — buy or lease, your choice.
Monitoring Live
Automatic meter reading, toner monitoring, and device health alerts activate from day one.
Ongoing Support
One invoice, one contact, next-day repair SLA, and quarterly reporting — ongoing for the life of the agreement.
Managed Print Services Virginia — Frequently Asked Questions
Your cost-per-page rate covers all toner, ink, drums, and maintenance consumables — all delivered automatically to your door. It also includes the lifetime warranty on your Xerox hardware, next-day on-site repair service by a certified technician, remote fleet monitoring, automatic meter reading, and Mercury account management. Paper is the only supply you provide. With managed print services Virginia clients get full coverage — no additional fees for service calls, parts, or supplies under a standard agreement.
Mercury calculates your rate based on the results of a print assessment — specifically, your current monthly print volume, the mix of black-and-white versus color pages, the number and type of devices, and your fleet's location structure. Black-and-white and color pages carry different rates. Higher-volume environments typically see lower per-page rates due to economies of scale. Mercury's managed print services Virginia assessment is free and there is no obligation to proceed.
The Mercury managed print program is built around Xerox hardware — either purchased or leased through Mercury. This is what enables the lifetime warranty, certified technician support, and automatic supply monitoring. Non-Xerox devices already in your environment may be assessed as part of the fleet evaluation, and Mercury can advise on consolidation or phase-out as part of the overall fleet design. In most cases, replacing legacy mixed-brand devices with a unified Xerox fleet results in immediate cost and management simplification.
If a device experiences a hardware failure that cannot be resolved remotely, a certified Xerox-trained technician is dispatched to your location the next business day with parts on hand to complete the repair. You do not ship the device. You do not wait for a parts order to arrive separately. The technician comes to you. This applies to devices covered under the managed print agreement and is included in your per-page rate — there is no separate service call fee.
Yes — and this is one of Mercury's primary differentiators. Most businesses use a separate print vendor and a separate IT managed services provider, which creates coordination friction and gaps in accountability. Mercury delivers both Managed Print and Managed IT Services from a single team with a shared 24/7 NOC. Your network, devices, and print infrastructure are all monitored and managed together. One invoice, one point of contact, no finger-pointing.
Mercury works with commercial SMB clients across a range of fleet sizes. The print assessment will determine whether a managed print agreement makes economic sense for your specific volume and environment. Very low-volume single-device environments may find a simple supply agreement more appropriate, while multi-device offices with meaningful monthly print volume are ideal candidates for the full cost-per-page model. The assessment is the right first step — it gives you a clear picture without any commitment.
Yes. Mercury Communications serves commercial clients throughout Virginia and the surrounding multi-state region from two offices — Winchester (serving the Shenandoah Valley, Northern Virginia, and the greater Washington D.C. area) and Virginia Beach (serving Hampton Roads, Richmond Metro, and the Eastern Shore). Contact us at (540) 228-3111 or through our contact page to discuss your location and scope.
Find Out What You're Actually Spending on Printing
Mercury's free print assessment shows you the true cost of your current environment — and what managed print services Virginia would actually cost instead. No obligation, no pressure.